Our client is one of the UK's leading soft gaming operator’s and is about to launch an operation in Gibraltar.

They currently have a requirement for a Payment Fraud Administrator to join the team.

Main Duties and Responsibilities

§        Reviewing and monitoring member account registration, deposit and withdrawal transactions.

§        Identification of suspicious and fraudulent transactions, managing KYC process.

§        Liaising with clients and banks regarding payment transactions.

§        Responding to and challenging potential chargeback transactions.

§        Processing debit / credit card, bank, cheque and eWallet payment transactions in a timely manner in accordance with the company fraud / risk policy.

§        Timely response to daily finance and client support queries.

§        Complete a variety of account and payment administration tasks relating to these issues.

§        You will be responsible for the checking of outgoing and ingoing financial transactions, with the primarily focus on card / eWallet deposits made into new accounts.

What the company is looking for

§        Team player and self starter who is able to work on own initiative.

§        An excellent communicator with good organization skills.

§        Accurate data input skills and attention to detail.

§        Flexible approach to working hours (i.e. weekend work though working nights is not currently envisaged).

§        Genuine enthusiasm for online gaming industry.

§        A self-motivated character that has the desire to succeed in a fast paced business environment.

§        English essential; a second major European language would be highly advantageous

Qualifications and Experience

§        A Level Standard

§        At least one years experience in online gaming / betting industry, customer service, banking/ finance administration or online business services.

§        Understanding of card payment system, eWallet solutions, Card Not Present Fraud, Chargeback process and other payment fraud / finance related issues.

§        IT Skills -Advanced Microsoft Office skills especially Excel and Access.

Please apply for this employment opportunity at www.wemploy.com or send your CV to info@wemploy.com quoting reference XY104130608.