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IT Operator (Systems Admin)-Gibraltar




IT Operator (Systems Admin)-Gibraltar - Jobs in Spain
Posted on Friday, May 01, 2009


Role   
•     To perform the day-to-day operational activities.
•     To ensure the service levels and business operational needs are met 24 x 7, 365 days of the year
•     To co-ordinate service desk activities out of hours.
•     To provide remote hands support for the data center requirements (backup’s media rotation, physical HW installation, contractor’s accompaniment)
•     To ensure the physical and logical security the office premises
            

Principal accountabilities

IT delivery, quality and availability

•     Hardware and software installation, maintenance, troubleshooting and inventory management.
•     Managing office servers and services (printers, scanners, file servers, shredders)
•     Managing the office internal network and firewalls (Data and voice).
•     Providing support for all the IT services to the office clients locally and remotely.
•     Managing it stock (toner, drum kits, keyboards, mouse, monitors, memory kits)
•     Telephony operations such as installing/replacing telephones and Blackberry and Video conferencing facilities.
•     Liaising with 3rd parties where necessary.
•     Assisting to the UK IT team with the data center physical support requirement.
•     Escalation and liaison with incident teams when required.
•     Following ITIL process for service desk duties out of hours.

Customer Service and Relations

•     To provide out of hours Service Desk functionality


And any other work requested to be carried out from time to time.

Qualifications, skills & experience

Essential:
•     At least 2 years experience as Windows and MAC SysAdmin
•     Knowledge of PC O/S and builds winXP and Vista
•     Knowledge of PC parts installations (boards, memory chips, PCI cards)
•     Knowledge of backup and restore techniques and technology
•     At least 2 years experience with active/passive network equipment
•     A practical 1 years UNIX (Desirable!) and Windows experience
•     A practical 1-2 years Juniper firewalls experience
•     Working knowledge of ITIL processes
•     Ability to work alone or as part of a team, and ability to manage own workload
•     Highly focused on providing excellent service
•     Strong communication skills
•     Willing to travel abroad to the UK, IL and/or any other place as required.

Desirable:
•     Physical security awareness experience
•     Degree in IT discipline
•     An understanding of the bookmaking industry.
•     Experience with multi culture corporate.
•     ITIL Foundation Certificate.


Please contact Mark Todd on 00350 200 40080 or apply online at www.wemploy.com




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