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IT Operator (Systems Admin)-Gibraltar
IT Operator (Systems Admin)-Gibraltar - Jobs in Spain
Posted on Friday, May 01, 2009
Role
• To perform the day-to-day operational activities.
• To ensure the service levels and business operational needs are met 24 x 7, 365 days of the year
• To co-ordinate service desk activities out of hours.
• To provide remote hands support for the data center requirements (backup’s media rotation, physical HW installation, contractor’s accompaniment)
• To ensure the physical and logical security the office premises
Principal accountabilities
IT delivery, quality and availability
• Hardware and software installation, maintenance, troubleshooting and inventory management.
• Managing office servers and services (printers, scanners, file servers, shredders)
• Managing the office internal network and firewalls (Data and voice).
• Providing support for all the IT services to the office clients locally and remotely.
• Managing it stock (toner, drum kits, keyboards, mouse, monitors, memory kits)
• Telephony operations such as installing/replacing telephones and Blackberry and Video conferencing facilities.
• Liaising with 3rd parties where necessary.
• Assisting to the UK IT team with the data center physical support requirement.
• Escalation and liaison with incident teams when required.
• Following ITIL process for service desk duties out of hours.
Customer Service and Relations
• To provide out of hours Service Desk functionality
And any other work requested to be carried out from time to time.
Qualifications, skills & experience
Essential:
• At least 2 years experience as Windows and MAC SysAdmin
• Knowledge of PC O/S and builds winXP and Vista
• Knowledge of PC parts installations (boards, memory chips, PCI cards)
• Knowledge of backup and restore techniques and technology
• At least 2 years experience with active/passive network equipment
• A practical 1 years UNIX (Desirable!) and Windows experience
• A practical 1-2 years Juniper firewalls experience
• Working knowledge of ITIL processes
• Ability to work alone or as part of a team, and ability to manage own workload
• Highly focused on providing excellent service
• Strong communication skills
• Willing to travel abroad to the UK, IL and/or any other place as required.
Desirable:
• Physical security awareness experience
• Degree in IT discipline
• An understanding of the bookmaking industry.
• Experience with multi culture corporate.
• ITIL Foundation Certificate.
Please contact Mark Todd on 00350 200 40080 or apply online at www.wemploy.com
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