The British Consulate has announced that, due to the disruption caused by the transport strike in Spain and Portugal, the passport courier delivery service, provided by ‘Bpack’, has been suspended. They are monitoring the situation and will reinstate the service as soon as possible.
In the meantime, those who have submitted a passport application can call the hotline on 91 524 9761 (Spain) between 10am and 2pm or 213924104 (Portugal) between 9am and 1pm.
If applicants need to travel soon and cannot collect their passports personally in Madrid or in Lisbon, they may ask to have them delivered by registered post. But this is at the applicant’s own risk as the Spanish and Portuguese Postal Services are likely to be affected by the strike too.
The British Consulate is doing everything it can to ensure that subjects' passports are safe and the suspension of the courier service at this time of uncertainty will help safeguard such important documents. As soon as the ‘Bpack’ service ceases to be affected by the strike, passports will be couriered to applicants as quickly as possible. |
